Operational Efficiency
Staging and Lab Facilities
UTS maintains an in-house Lab and Staging Center in Austin, Texas to fully test systems prior to deployment. Burn-in and testing of all hardware and software components are completed before equipment is shipped to the installation site. UTS also maintains lab facilities to perform any necessary equipment adjustments or repairs. UTS conducts research and development on new technologies for the tolling industry in the Austin facility as well as in our Emerald Mountain, Alabama facility.
Warehoused Inventory Available
UTS maintains and controls spare parts of its patented system components. Replacement parts can be quickly shipped out of our existing inventory.
Augment your IT staff with our
Maintenance and Monitoring Center
UTS offers full remote monitoring and alerting on critical system components and live phone assistance available at all times, day and night. Our Maintenance and Monitoring Centers can monitor your UTS system so that you don’t have to maintain staff for that purpose. Our technicians are expert at troubleshooting systems remotely and can typically solve the issue without even requiring your staff or the UTS onsite staff to make an on-site call.
Single-vendor solution
UTS designs and controls the manufacturing of the major components of our systems. We don not have to wait on others to provide critical equipment when responding to your needs.
Software and Hardware Updates
for Maintenance Customers
Our optional maintenance program includes continuous software upgrades. As new technology becomes available to improve toll systems operation and performance, we upgrade and deploy new components and software to ensure our maintenance customers have the most up-to-date tolling technologies throughout the life of their UTS tolling systems. This optional upgrade program can extend the life of a toll system from the typical 7-10 years to as much as 15-20 years - without the need for total system replacement yet still having a current, up-to-date system the entire time. This program can save Authorities millions of dollars in reprocurement costs alone.